With community engagement forming a key part of local service delivery, ‘Where is my Gritter?’ provides local authorities with a reliable portal to communicate key winter service information with the general public.
The site provides the public with a convenient place to access information about the treatment of their local roads. Live tracking data from gritting vehicles is sent to the ‘Where is my Gritter?’ web portal via an API*, allowing the public to watch in real time as gritting vehicles make their way around their designated gritting routes.
This is especially engaging if the gritting fleet has been named by the public!
As well as offering a best practice way to deliver service information, the site reduces administration, as local authorities can link to it from their website or social media accounts, rather than having to repeat the same information across many different channels.
*Live vehicle tracking data can also be exported via other APIs